Tuesday, October 24, 2017
City Of Marshalltown
Communications Center

Marshalltown/Marshall County 911 Emergency Communications Center The 911 Communications Center is a joint operation handling all emergency and non-emergency calls for the citizens of Marshall County. We are committed to serving as the critical link between the citizens of our county and responding public safety agencies. We strive to efficiently collect and disseminate the information needed to protect life, property and the environment, thereby making our county a safer place in which to live, work and visit. The Center has 11 Communications Operators and 2 supervisors. Dispatchers work in teams of 2 and 3 operators to provide police, fire and rescue services with the least possible delay. In 2007, the Marshalltown/Marshall County Communications Center won the statewide team award for their work during a large scale ice-storm. Operators are given extensive training in equipment operations, call-taking procedures, radio procedures in addition to specific training for police and fire operations.